
Frequently Asked Question
How long does delivery take?
We aim to deliver every order worldwide within 7–14 days of order including UK, USA, Canada, Saudi Arabia, Australia and beyond. Custom-stitched pieces may take a little longer as they're tailored individually. You'll receive tracking as soon as your order ships.
Do you offer custom stitching?
Yes, Free custom stitching on all pieces. Choose Custom Tailored and share your measurements.
What is Premium stitching?
Intricate hand embroidery, beadwork and tassel detailings and laces exactly as shown. Optional premium add-ons (can-can, hijab, linings, potli, premium stitching) complete your look.
How can I request a video before dispatch?
On request we'll send pre-dispatch photos or a short video of your actual outfit before it ships. Just message our team on WhatsApp after ordering.
Do you offer free alterations after delivery?
Yes, we offer free alterations after delivery. If anything needs adjusting once your outfit arrives, just send us the outfit back and we'll make the fit exactly right.
What is the size guide?
Use the Size Guide on every product page. Between sizes? ChooseCustom Tailored for an exact fit. Our styling team also replies on WhatsApp in minutes.
What is your return policy?
We accept returns on damaged or faulty items within 14 days of delivery. Custom stitched pieces are excluded as they're made to your measurements.



